- Customize venue maps with multiple GA sections.
- Combine ticket types with GA sections for maximum pricing flexibility.
- Assign tickets to permission-based hold categories without removing from inventory.
- Add recurring GA performances.
- Create seating layouts or upload existing ones & make clickable.
- Seat designations (Ex: Handicap).
- Assign seats to permission-based hold categories without removing from inventory.
- Selectively restrict seats from specific discounts or ticket types.
Online Ticket Store
- Customize and preview the look & feel of your store.
- Shopping cart to purchase multiple events in a single transaction.
- Safe & secure payments.
- Customize checkout settings.
- Select a custom subdomain.
Virtual Box Office
- Shopping cart to sell multiple events in a single transaction.
- Refund, partial refund, and reissue tickets.
- Manage hold tickets by category.
- Quick access to event reports and event promotion
- View events, performances, and inventory status at a glance.
- Pricing by ticket type
- Pricing by section
- Pricing by seat
- Pricing by performance
- Combine with discounts, surcharges, and taxes for maximum pricing flexibility
- Multi-use and single-use promo code discounts.
- Group discounts.
- Box office courtesy discounts.
- Early purchase discounts.
- Discounts by ticket type, seat type, performance and sale location.
- Restrict # of redemptions
- URL redirect-triggered discounts
- Apply surcharges by performance and sale location (box office or online store).
- Apply surcharges on a per-ticket or per-transaction basis.
- Designate surcharges as taxable or non-taxable.
- Designate surcharges as taxes for special reporting.
- Restrict online sales access with multi-use & single-use access codes.
- Restrict # of code redemptions.
- Restrict # of tickets per redemption.
- Apply on a performance-by-performance basis.
- Restrict to specific ticket types, seat types, or GA sections.
Marketing & Promotion
- Social media integration
- Facebook Pixel tracking
- MailChimp integration
- Customize SEO for each event
- In-app email blast event announcements (coming November)
- Create Yapsody-generated links to trigger promotional discounts on redirect from other websites
Questionnaires & Surveys
- Custom Purchaser & Attendee questionnaires.
- Unlimited multi-level “if-then” logic-based questionnaires for deep dive customer data collection.
- Archive questionnaires and share across multiple presenter accounts.
- Option to access questionnaires in both online store and box office.
- Presenters generally receive money within 2 business days of charge.
- Create unlimited custom payment methods.
- Create unlimited permission-based complimentary (“comp”) categories.
- Option to combine payment methods in Box Office transactions.
- Pay Later (“at the door”).
- Accept donations online.
- Accept donations in box office.
- Ticket scanning on iPhone and Android. (Optional laser scan attachments for quick entry)
- iPad Mobile Box Office for selling at the door. (Coming soon for iPhone)
- Real-time event stats on-the-go app on iPhone & Android.
- YapPass app for storing E-tickets (coming soon)
- Select from multiple e-ticket templates.
- Post advertisements & sponsors.
- Instantly promote upcoming events on your e-ticket.
- Preview e-ticket before going live.
- Option to print thermal tickets. (beta) (on request)
- Add custom info on ticket.
- Ticket Delivery: print, email, will call (pick-up), check-in-at-the-door. (mobile YapPass coming soon)
- Set minimum & maximum ticket quantities per transaction.
- Hold tickets aside without removing them from inventory.
- Setting ticket type limits is optional since all tickets types pull from a common ticket pool.
Event Setup Wizard
- Create templates for quick event setup.
- Create and separately manage unlimited performances.
- Schedule on sale start/end times.
- Create and apply holds.
- Let customers contact you via Yapsody.
- Set scan times & scans per ticket.
- Preview events before going live.
- Create button and text links to post on any website.
- Create separate links for each performance.
- Multiple user access management.
- Permission groups for easy user setup.
- Restrict users to specific payment methods, hold categories, activities, and reports.
- Restrict staff, sales reps, & brokers to specific actions and events.
- 24x7x365 support availability.
- Live chat.
- Quick-respond email.
- Call-backs on request.
Security & Performance
- High sales volume infrastructure.
- Queueing system redundancy.
- PCI Compliance.
- Yapsody never stores sensitive electronic payment data.
- YapSecure – proprietary system for securely processing online transactions.
- Marketing reports.
- Accounting reports.
- Customer reports.
- Account, event, performance & transaction level reports.
- YapStats mobile app.
- Quick Stats Report.
- Global Consolidated.
- Event Sales Report.