Features for Selling Event Tickets Online

We built a first-class event ticketing system for Yapsody’s own professional concert business.

We then integrated features requested by enterprises and event presenters like you to create a perfect event ticketing system for all.

Create Your Event

List of all Features

General Admission

  • Customize venue maps with multiple GA sections
  • Combine ticket types with GA sections for maximum pricing flexibility
  • Assign tickets to permission-based hold categories without removing from inventory
  • Add recurring GA performances

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Reserved Seating

  • Create seating layouts from scratch or upload an existing seating layout image and make each separate section clickable
  • Seat designations (Ex: Handicap)
  • Assign seats to permission-based hold categories without removing from inventory
  • Selectively restrict seats from specific discounts or ticket types

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Virtual Box Office

  • Shopping cart to sell multiple events in a single transaction
  • Refund, partial refund, and reissue tickets
  • Manage hold tickets by category
  • Quick access to event reports and event promotion
  • View events, performances, and inventory status at a glance

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Discount Options

  • Multi-use and single-use promo code discounts
  • Group discounts
  • Box office courtesy discounts
  • Early purchase discounts
  • Discounts by ticket type, seat type, performance and sale location
  • Restrict # of redemptions
  • URL redirect-triggered discounts

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Access Codes

  • Restrict online sales access with multi-use & single-use access codes
  • Restrict # of code redemptions
  • Restrict # of tickets per redemption
  • Apply on a performance-by-performance basis
  • Restrict to specific ticket types, seat types, or GA sections

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Ticket Customization

  • Select from multiple e-ticket templates
  • Post advertisements & sponsors
  • Instantly promote upcoming events on your e-ticket
  • Preview e-ticket before going live
  • Option to print thermal tickets. (beta) (on request)
  • Add custom info on ticket

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User Management

  • Multiple user access management
  • Permission groups for easy user setup
  • Restrict users to specific payment methods, hold categories, activities, and reports
  • Restrict staff, sales reps, & brokers to specific actions and events

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Questionnaires & Surveys

  • Custom Purchaser & Attendee questionnaires
  • Unlimited multi-level “if-then” logic-based questionnaires for deep dive customer data collection
  • Archive questionnaires and share across multiple presenter accounts
  • Option to access questionnaires in both online store and box office

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Mobile Apps

  • Ticket scanning on iPhone and Android. (Optional laser scan attachments for quick entry)
  • iPad Mobile Box Office for selling at the door (Coming soon for iPhone)
  • Real-time event stats on-the-go app on iPhone & Android
  • YapPass app for storing E-tickets (coming soon)

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Surcharge Options

  • Apply surcharges by performance and sale location (box office or online store)
  • Apply surcharges on a per-ticket or per-transaction basis
  • Designate surcharges as taxable or non-taxable
  • Designate surcharges as taxes for special reporting

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Security & Performance

  • High sales volume infrastructure
  • Queueing system redundancy
  • PCI Compliance
  • Yapsody never stores sensitive electronic payment data
  • YapSecure – proprietary system for securely processing online transactions

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Online Ticket Store

  • Customize and preview the look & feel of your store
  • Shopping cart to purchase multiple events in a single transaction
  • Safe & secure payments
  • Customize checkout settings
  • Select a custom subdomain

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Pricing Options

  • Pricing by ticket type
  • Pricing by section
  • Pricing by seat
  • Pricing by performance
  • Combine with discounts, surcharges, and taxes for maximum pricing flexibility

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Customer Support

  • 24x7x365 support availability
  • Live chat
  • Quick-respond email
  • Call-backs on request
  • Webinars

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Marketing & Promotion

  • Social media integration
  • Facebook Pixel tracking
  • MailChimp integration
  • Customize SEO for each event
  • In-app email blast event announcements (coming November)
  • Create Yapsody-generated links to trigger promotional discounts on redirect from other websites

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Payment Gateway Support

  • Set up a payment gateway specific to your country
  • Instantly sell event tickets with our secure and flexible payment gateway integrations
  • Multiple payment gateways including PayPal, WePay, Stripe, Braintree and many more
  • Payment processing supported for over 60 countries and 170+ currencies
  • Sell tickets online and collect payments seamlessly

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QR Code Ticket Scanner

  • Scan tickets with features like photo scanning using built-in camera and laser scanning for quick entry of attendees
  • Verifies QR Codes instantly at multiple entry points
  • Scan tickets via multiple devices like mobile QR code scanner, external iOS scanner, external USB scanner and manual scanning
  • Efficiently identifies fake tickets, keeps the scalpers away

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Supported Languages

  • Support more than 15 languages
  • Customize your online ticket store in your preferred language
  • Connect with your target audience by communicating in their native language
  • Ensures easy navigation of your online ticket store

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Supported Currencies

  • Supports 170+ currencies across the world
  • Easily accept payments for your local events
  • Sell tickets online in your local currency

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Event Setup Wizard

  • Create templates for quick event setup
  • Create and separately manage unlimited performances
  • Schedule on sale start/end times
  • Create and apply holds
  • Let customers contact you via Yapsody
  • Set scan times & scans per ticket
  • Preview events before going live

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Inventory Management

  • Ticket Delivery: print, email, will call (pick-up), check-in-at-the-door. (mobile YapPass coming soon)
  • Set minimum & maximum ticket quantities per transaction
  • Hold tickets aside without removing them from inventory
  • Setting ticket type limits is optional since all tickets types pull from a common ticket pool

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Reports

  • Marketing reports
  • Accounting reports
  • Customer reports
  • Account, event, performance & transaction level reports
  • YapStats mobile app
  • Quick Stats Report
  • Global Consolidated
  • Event Sales Report

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Payment Methods

  • Presenters generally receive money within 2 business days of charge
  • Create unlimited custom payment methods
  • Create unlimited permission-based complimentary (“comp”) categories
  • Option to combine payment methods in Box Office transactions
  • Pay Later (“at the door”)

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Donations

  • Accept donations online
  • Accept donations in box office

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Widgets

  • Create button and text links to post on any website
  • Create separate links for each performance

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To know more about our features click here.

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You can sell your event tickets faster with us

How does it work? First of all, we offer premium ticketing with very low fees. And low fees helps you to keep your ticket prices low, resulting in more sales and more sell-outs!

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