Customize venue maps with multiple GA sections.
Combine ticket types with GA sections for maximum pricing flexibility.
Assign tickets to permission-based hold categories without removing from inventory.
Add recurring GA performances.
Create seating layouts or upload existing ones & make clickable.
Seat designations (Ex: Handicap).
Assign seats to permission-based hold categories without removing from inventory.
Selectively restrict seats from specific discounts or ticket types.
Online Ticket Store
Customize and preview the look & feel of your store.
Shopping cart to purchase multiple events in a single transaction.
Safe & secure payments.
Customize checkout settings.
Select a custom subdomain.
Virtual Box Office
Shopping cart to sell multiple events in a single transaction.
Refund, partial refund, and reissue tickets.
Manage hold tickets by category.
Quick access to event reports and event promotion
View events, performances, and inventory status at a glance.
Pricing by ticket type
Pricing by section
Pricing by seat
Pricing by performance
Combine with discounts, surcharges, and taxes for maximum pricing flexibility
Multi-use and single-use promo code discounts.
Box office courtesy discounts.
Early purchase discounts.
Discounts by ticket type, seat type, performance and sale location.
Restrict # of redemptions
URL redirect-triggered discounts
Apply surcharges by performance and sale location (box office or online store).
Apply surcharges on a per-ticket or per-transaction basis.
Designate surcharges as taxable or non-taxable.
Designate surcharges as taxes for special reporting.
Restrict online sales access with multi-use & single-use access codes.
Restrict # of code redemptions.
Restrict # of tickets per redemption.
Apply on a performance-by-performance basis.
Restrict to specific ticket types, seat types, or GA sections.
Marketing & Promotion
Social media integration
Facebook Pixel tracking
Customize SEO for each event
In-app email blast event announcements (coming November)
Create Yapsody-generated links to trigger promotional discounts on redirect from other websites
Questionnaires & Surveys
Custom Purchaser & Attendee questionnaires.
Unlimited multi-level “if-then” logic-based questionnaires for deep dive customer data collection.
Archive questionnaires and share across multiple presenter accounts.
Option to access questionnaires in both online store and box office.
Presenters generally receive money within 2 business days of charge.
Create unlimited custom payment methods.
Create unlimited permission-based complimentary (“comp”) categories.
Option to combine payment methods in Box Office transactions.
Pay Later (“at the door”).
Accept donations online.
Accept donations in box office.
Ticket scanning on iPhone and Android. (Optional laser scan attachments for quick entry)
iPad Mobile Box Office for selling at the door. (Coming soon for iPhone)
Real-time event stats on-the-go app on iPhone & Android.
YapPass app for storing E-tickets (coming soon)
Select from multiple e-ticket templates.
Post advertisements & sponsors.
Instantly promote upcoming events on your e-ticket.
Preview e-ticket before going live.
Option to print thermal tickets. (beta) (on request)
Add custom info on ticket.
Ticket Delivery: print, email, will call (pick-up), check-in-at-the-door. (mobile YapPass coming soon)
Set minimum & maximum ticket quantities per transaction.
Hold tickets aside without removing them from inventory.
Setting ticket type limits is optional since all tickets types pull from a common ticket pool.
Event Setup Wizard
Create templates for quick event setup.
Create and separately manage unlimited performances.
Schedule on sale start/end times.
Create and apply holds.
Let customers contact you via Yapsody.
Set scan times & scans per ticket.
Preview events before going live.
Create button and text links to post on any website.
Create separate links for each performance.
Multiple user access management.
Permission groups for easy user setup.
Restrict users to specific payment methods, hold categories, activities, and reports.
Restrict staff, sales reps, & brokers to specific actions and events.
24x7x365 support availability.
Call-backs on request.
Security & Performance
High sales volume infrastructure.
Queueing system redundancy.
Yapsody never stores sensitive electronic payment data.
YapSecure – proprietary system for securely processing online transactions.
Account, event, performance & transaction level reports.
YapStats mobile app.
Quick Stats Report.
Event Sales Report.