Terms of Service

Welcome to YAPSODY, the professional ticketing system turns event organizers in professional presenters without the restrictive lock-in periods or high fees imposed by other professional ticketing systems.


  • API Services: Web-based third-party services that are integrated with or accessible via YAPSODY (E.g., Facebook, Payment Gateways).
  • Content: Data, text, graphics, images, event listings and other material displayed on, uploaded to, transmitted to, downloaded from, or accessible via YAPSODY.
  • Customer: A User who uses or accesses YAPSODY in a capacity other than that of a Seller, including visitors who may access YAPSODY without the intent to sell or purchase Merchandise.
  • Data: All information related to Customers, Sellers, Seller Merchandise, and/or Transactions that is stored by YAPSODY.
  • Electronic Payment: Payments made on YAPSODY by credit card, debit card, Paypal, bank account funds transfer or other similar electronic means.
  • Electronic Payment Data: Credit, debit, and bank account numbers as well as related security codes, PIN codes, passwords, and passcodes provided by Users in connection with Electronic Payments made on YAPSODY).
  • Marks: The YAPSODY name and its trademarks, service marks and logos.
  • Merchandise: Anything offered for sale on YAPSODY and paid for via YAPSODY if not free.
  • Non-Personal User Data: Data other than Personal User Data and Electronic Payment Data (e.g., demographic data, Internet Protocol (IP) addresses, browser information, hardware information, approximate geographic location, etc.) that cannot be used to specifically identify a User.
  • Online Store: Any interface made available by YAPSODY that is accessible to Customers and whose content is predominantly controlled by a Seller.
  • Payment Gateway: A third-party application that facilitates the authorization and processing of Electronic Payments.
  • Permitted Seller Merchandise: Seller Merchandise that is not prohibited pursuant to this TOU.
  • Permitted User Content: User Content that is not prohibited pursuant to this TOU.
  • Personal User Data: A User’s name, address, email ID, phone number, and other Data that can be used to easily identify a User data other than Electronic Payment Data that may be collected via YAPSODY in connection with a Transaction, survey, inquiry, or otherwise.
  • Privacy Policy: YAPSODY’s privacy policy, which can be found at www.YAPSODY.com/ticketing/privacy-policy, which is incorporated by reference into this TOU.
  • Seller: Any entity who uses YAPSODY for the purpose of promoting, selling or transferring Merchandise to a Customer or for the purpose of displaying Content.
  • Seller Interface or Box Office Interface: An interface used by a Seller to manage Seller Merchandise or Seller Content.
  • Seller Merchandise: Merchandise offered by a Seller.
  • Seller Terms of Sale: Terms of Sale posted by a Seller.
    Seller Transaction: A Transaction involving the sale, exchange, and/or transfer of Seller Merchandise to a Customer via YAPSODY
  • Software: The functionality available on YAPSODY.com and any application (including Yapsody’s YouScan mobile application) marketed under the YAPSODY brand and its respective source code.
  • Terms of Sale: Terms and conditions of sale as posted on YAPSODY or on a ticket or voucher printed from YAPSODY.
  • Terms of Use or ToU: All terms and conditions governing the use of YAPSODY, which shall include this document, the Privacy Policy and any other documents that may be referred to herein.
  • Transaction: Any exchange of Merchandise via YAPSODY.
  • Transaction Services Provider: Providers of financial services that facilitate the processing of Electronic Payments (e.g., Payment Gateways, merchant account providers, credit card issuers).
  • User: Any Seller or Customer
  • User Account: A YAPSODY account by which a User must register and enter a username and passcode to gain access.
  • User Content: Content provided by a User.
  • User Data: Data pertaining to Users, including Personal User Data, Non-Personal User Data, and Electronic Payment Data.
  • Website: The YAPSODY.com domain and any Content thereon.
  • YAPSODY (as referred to in this Terms of Use): Collectively the Website and the Software.
  • YAPSODY Content: Content that is owned, controlled, or provided by YAPSODY.
  • YAPSODY Merchandise: Merchandise other than Seller Merchandise.
  • YAPSODY Related Parties: YAPSODY, YAPSODY’s parent company and its owners, officers, directors, employees, shareholders, agents, and affiliates.


YAPSODY hereby grants to User a non-exclusive, non-transferable license to use YAPSODY in accordance with the TOU for the purposes of promoting and conducting Transactions involving Permitted Seller Merchandise and displaying Permitted User Content (“UserLicense”). User’s use of YAPSODY shall be deemed acknowledgement of, and agreement to, the TOU and any modifications thereof that YAPSODY may publish from time to time at its sole discretion with or without notice. It is User’s responsibility to check for modifications of the TOU whenever using YAPSODY as such modifications shall govern a User’s continued use of YAPSODY. User shall refrain from use of YAPSODY in the event that User does not agree to any portion of the TOU.

Merchant of Record

Users acknowledge that YAPSODY functions exclusively as a software licensor by licensing YAPSODY (or portions thereof) to Sellers for the express purpose of providing a public forum / marketplace for Seller’s to promote Seller Merchandise and conduct Seller Transactions. All Seller Transactions shall be conducted between Sellers and Customers. Sellers shall be the merchants of record for all of their respective Seller Transactions. YAPSODY Related Parties shall not be parties to Seller Transactions. All proceeds related to Seller Transactions shall be collected by Sellers directly from Customers. YAPSODY Related Parties shall at no time have any control or possession over said proceeds. All Seller Transactions involving Electronic Payments shall be processed via a Payment Gateway account controlled by Seller. YAPSODY does not handle or ensure delivery of Seller Merchandise except with respect to tickets and/or vouchers which YAPSODY makes available for printing and email delivery. Furthermore, YAPSODY does not verify or ensure the authenticity or legitimacy of Seller Merchandise on behalf of Customers. Consequently, YAPSODY is not liable for any injuries or damages that may result to a Customer in connection with a Seller Transaction or Seller Merchandise. Any rights and remedies available to a Customer in connection with a Seller Transaction or Seller Merchandise shall be sought against the Seller and may be subject to applicable Seller Terms of Sale. Notwithstanding the foregoing, to the extent that Seller Terms of Sale conflict with this TOU, the TOU shall control.

Furthermore, as the merchant of record, Seller shall be responsible for the collection and remittance of any and all taxes (e.g., sales taxes) imposed by governmental entities on the sale Seller’s respective Merchandise. Sellers shall indemnify YAPSODY and hold YAPSODY harmless in connection with the collection and remittance of such taxes and any liabilities in connection therewith.

Restricted Use of Yapsody

User shall not do (or permit anyone else to do) the following and accepts full responsibility and liability for the following:

  • Directly or indirectly modify, reproduce, create derivatives of, reverse engineer, decompile or attempt to use or expose any portion of YAPSODY, including, but not limited to its source code.
  • Loan, resell, sublicense, or distribute any part of YAPSODY without the express written consent of YAPSODY or use YAPSODY in a manner that violates the federal, state, and/or local laws of any applicable jurisdiction.
  • Use any Online Store or Box Office for the purpose of exhibiting, promoting, or transacting anything other than Permitted Seller Merchandise and Permitted User Content.
  • Directly or indirectly use YAPSODY or any Content in a manner that is inconsistent with any portion of the TOU.
  • Engage in any activity that directly or indirectly disrupts normal operation of YAPSODY or promotes fraudulent or illegal activity.
  • Misrepresent a Seller’s identity; the source or ownership of any Content; the availability, deliverability, refundability, or characteristics of Merchandise; or a the affiliation between a User, venue, event, organization, Seller, or item of Merchandise.
  • Offer to sell or transfer Merchandise to which a Seller does not have the requisite legal rights.
  • Refuse to refund or otherwise appropriately compensate Customers for Seller Merchandise that is defective, unavailable, or, in the case of tickets, events that have been cancelled, postponed or materially changed or as otherwise required by law.
  • Promote or transact Merchandise that is prohibited by applicable law, which includes tickets and vouchers related to events that are prohibited by applicable law.
  • Exhibit or post Content that is prohibited by applicable law; encourages or incites unlawful activity, violence or hatred; promotes discrimination based on race, religion, gender, ethnicity, nationality, or sexual orientation; is threatening, abusive, vulgar, obscene, profane, or pornographic in nature; defames a third party; or infringes on a third-party’s intellectual property, legal, contractual, or privacy rights; Note that presenters are allowed to post “adult” events (e.g., events of a sexual or pornographic nature) provided that (i) the Event Category selected is “Adult”, (ii) no pornographic images, video, or links to such content is posted on or uploaded to the Yapsody domain, AND (iii) neither the event nor any content posted on Yapsody in any way involve, endorse, or promote the illegal or immoral exploitation of minors; such events may be submitted to search engines for searching on third-party search, but they shall not be searchable on the Yapsody search portal. Yapsody reserves the right to remove, without any liability, any content or any event that it believes, in its sole discretion, violates this section.
  • Register for a YAPSODY account if the person registering or the intended account user is under 13 years old
  • Use the Software in a manner that violates or otherwise contravenes the rules, regulations, or terms of use relating to applicable Transaction Services Providers.
  • Store any false, inaccurate, or non-current User Data in a User Account


YAPSODY does not set refund policies on behalf of Sellers. It is the responsibility of the Seller to communicate its refund policy to Customers and to issue refunds in accordance therewith. Consequently, Customers’ requests for refunds should be directed to the respective Seller and in no event shall be directed to YASPSODY. Any refund-related issues or disputes shall be strictly between the Customer and the Seller; YAPSODY shall not be liable for any refund-related claims in connection with Seller Merchandise; and Seller hereby agrees to indemnify, defend, and hold harmless YAPSODY in connection therewith.

User Accounts

User is responsible for maintaining the confidentiality of its respective User Account password and any sensitive information stored in its User Account. Seller is responsible for all activity that occurs within Seller’s User Account, including as it relates to the Box Office and Online Store, regardless of the actual User (or unauthorized user) performing the activity. If User believes that the security of his/her User Account has been compromised in any manner, it is User’s responsibility to reset the User Account password and to suspend or terminate any third-party access that may have been granted to other Users. In rare cases, YAPSODY may (but shall not have the obligation to) suspend access to a User Account if it believes in good faith that not doing so may cause significant imminent damage (financial or otherwise) to a User Account or to any Content or Seller Merchandise in connection therewith. Notwithstanding the foregoing, YAPSODY shall not be liable for any loss or damage arising from its good faith suspension of a User Account due to an alleged security breach or from activity (whether authorized or unauthorized) performed in connection with a User Account, and User hereby agrees to hold YAPSODY harmless in connection therewith.

In the event that a dispute arises amongmultiple parties as to ownership of a User Account, User agrees that YAPSODY shall be the sole arbiter of such dispute and that YAPSODY’s decision shall be final and binding on all parties except to the extent otherwise directed by a court of competent jurisdiction.YAPSODY’s options in handling such a dispute may include the temporary suspension or termination of any such User Account.


The Content is protected by copyrights, trademark, and/or other intellectual property laws regardless of whether or not the rights to such Content are owned or controlled by YAPSODY. User agrees not to copy, reproduce, distribute, publish, display, repost on any website, or create derivative works of the Content without the express written permission of YAPSODY or as otherwise expressly permitted pursuant to the TOU, or to the extent that Content sharing functionality is provided by YAPSODY.YAPSODY reserves all rights to Content not granted herein.

By providing User Content, User grants to YAPSODY a non-exclusive, irrevocable, transferable,royalty-free license to use, reproduce, adapt, and distribute said Content throughout the world via YAPSODY and affiliated third-party services (“User Content License”). Seller also hereby grants to YAPSODYa license to use Seller’s name and logo, and the name and logo of the underlyingorganization that is selling or promoting Merchandise, in connection with YAPSODY advertising and promotion. User acknowledges that YAPSODY does not pre-screen User Content whether posted directly on the Website or in the form of links to third-party websites that users post on YAPSODY. User warrants and represents that (i) User has the right to grant the User Content License;(ii) the User Content does not misrepresent any Merchandise, Seller, venue, event, or organization;and (iii) the User Content does not infringe upon the rights of any third partyor violate any applicable laws or regulations. Furthermore, Users shall be liable for any User Content,links to content on third-party websitesthat User provides, and any reliance on suchContent by any User and hereby agrees to indemnify, defend, and hold harmless the YAPSODY Related Partiesin connection therewith. Notwithstanding the foregoing, YAPSODY shall have the rightto remove any Content or links, in whole or in part, that it believes, in its sole discretion, violates this section or is in violation of any portion of the TOU. Accounts of Users who knowingly or repeatedly post content in violation of the TOU will be suspended or terminated at YAPSODY’s sole discretion.

Service Suspension

YAPSODY reserves the right to temporarily suspend or discontinue operation of YAPSODY, in whole or in part, with or without notice for reasons including, without limitation, maintenance and network difficulties. YAPSODY shall in no way be liable to any User or any third party for any reason in connection therewith.


YAPSODY shall have the right to terminate a User Account, revoke a User License, or suspend a User License for any reason and delete Seller Content at its sole discretion without prior notice. The circumstance under which a User Account is most likely to be terminated is the breach of this TOU. Furthermore, YAPSODY shall not be liable to any User or third-party for any said termination, revocation, or suspension.

Personalized URL

Upon registering a Seller account, a User may be given the opportunity to create a personalized web address for Seller’s Online Store (e.g., subdomain: MyVenue.yapsody.com). All such web addresses shall remain the sole property of YAPSODY. YAPSODY shall have the right to revoke the right to use any web address at its sole discretion. The circumstances under which a web address is most likely to be revoked are as follows:

  • A Seller is requesting control of a URL that is already controlled by another User (a “Controlling User”), and it appears to YAPSODY that the Controlling User may be engaged in “cybersquatting” as evidenced by either (a) the Controlling User’s apparent attempt to trade on a web address containing a name that YAPSODY deems to have no significant relation to the Controlling User, or (b) an unreasonably low volume of Merchandise Transaction activity in connection with the web address in question.
  • A Seller is requesting control of a URL that is already controlled by another User (a “Controlling User”), and it appears to YAPSODY that the Controlling User may be engaged in “cybersquatting” as evidenced by either (a) the Controlling User’s apparent attempt to trade on a web address containing a name that YAPSODY deems to have no significant relation to the Controlling User, or (b) an unreasonably low volume of Merchandise Transaction activity in connection with the web address in question.

Warranties Disclaimer


Limitation of Liability / Release

User acknowledges that YAPODY has no control over and does not guarantee the quality, safety or legality of Merchandise; or events promoted or sold via YAPSODY; or the truth or accuracy of any User Content. Except the extent otherwise dictated by law, YAPSODY shall not be liable in tort, contract, or other legal theory for: (i) damages of any kind (including direct, incidental, special, consequential, punitive, or exemplary damages) for any reason, including those arising out of a loss of profits, loss of goodwill, or a Seller’s misuse of User Data; (ii) damages of more than $100.00 USD in the aggregate for all claims arising out of a User’s use of YAPSODY; and (iii) any matters beyond YAPSODY’s reasonable control. Furthermore, use of YAPSODY, including the downloading of any Software, shall be at the User’s sole risk, and YAPSODY shall have no liability with respect to a third-party’s misuse of any User Content.

User agrees to indemnify, defend, and hold harmless YAPSODY Related Parties from any and all damages, losses, injuries and expenses (including, without limitation, reasonable attorney’s and legal fees) resulting from any claim, demand, lawsuit, or legal proceeding arising out of User Content; the sale, delivery, and authenticity of Seller Merchandise; disputes between a Seller and Customer; disputes between Users; disputes between a User and third party; disputes related to API Services; and disputes related to Electronic Payments in connection with Seller Merchandise. Furthermore, YAPSODY shall have no responsibility or liability for the acts or omissions of any API Services provider, include those of Payment Gateways.


All User Data is governed by the Privacy Policy, which is hereby incorporated by reference into this TOU. The extent to which YAPSODY may use User Data and make User Data accessible to other Users and third-parties shall be governed by the Privacy Policy terms. Users and third parties with access to User Data shall also be bound by the Privacy Policy. Notwithstanding the foregoing, while YAPSODY may restrict such access to Users and third-parties who violate the Privacy Policy, YAPSODY shall nevertheless have no obligation to take legal action to enforce the Privacy Policy against said entities and shall bear no liability in connection therewith with respect User Data access that was provided in good faith pursuant to the terms of the Privacy Policy. Furthermore, YAPSODY is not liable for the protection or privacy of User Data transferred through email or otherwise through a network.


  • GENERAL – Notices from YAPSODY to Users shall be made by email unless otherwise required by law. Notices from Users to YAPSODY may be submitted to YAPSODY’s support team by filling out the online inquiry form in the Website support section.
  • MISCONDUCT – Users and third parties may report the misconduct of other Users or API Services providers to YAPSODY’s support team by filling out the online inquiry form in the Website support section. Any investigation or action taken by YAPSODY in connection with such report shall be entirely in YAPSODY’s sole discretion except as otherwise required by law.
  • DIGITAL MILLENNIUM COPYRIGHT ACT –Notwithstanding anything to the contrary, if a User or other third party believes in good faith that a particular item of Content appearing on YAPSODY infringes his/her rights under U.S. copyright law, that person may send a written notification requesting that the infringing Content be removed or blocked. If the User who posted the allegedly infringing content believes in good faith that the Content was removed or blocked in error, the User may in turn respond by submitting a counter notification. All notifications must comply with Section 512 of the Digital Millennium Copyright Act of 1998 (United Stated Code Title 17) and sent to:
    Mr. Richard Ormond, Esq.
    c/o Buchalter Nemer
    1000 Wilshire Boulevard., Suite 1500
    Los Angeles, California 90017-2457
  • YAPSODY’s Response to such notifications of copyright violation received will be handled as required by law.

Trademark Information

The Marks may be used by Users in connection with the promotion and/or sale of Permitted Seller Merchandise provided that usage of the Marks does not (i) imply or in any way indicate that YAPSODY controls the Permitted Seller Merchandise or is the merchant of record thereof, (ii) disparage YAPSODY Related Parties or API Services providers, and (iii) damage the goodwill in the Marks. Any other use of the Marks shall require the express written consent of YAPSODY. YAPSODY reserves the right to revoke any User’s right to use the Marks for any reason.


  • User warrants and represents that it will not violate the terms of this TOU, with special emphasis on the section of this TOU entitled “Restricted Use of the Services”.
  • The TOU constitutes the entire agreement between User and YAPSODY and supersedes any prior versions of this TOU. This TOU is separate and apart from any Seller Terms of Sale that may apply when transacting Merchandise or any applicable terms of service provided by an API Service or Content provider in connection therewith.
  • Yapsody, Inc., a Nevada corporation, owns all rights to license YAPSODY services to users located within the United States. This TOU is governed by the laws of the state of Nevada, United States as applied to contracts entered into and performed entirely within Nevada by entities domiciled in Nevada. Any legal claims arising in connection with the TOU shall be resolved, on an individual basis absent consolidation with the claims of any other party, through binding arbitration to be conducted in Las Vegas, Nevada in accordance with the rules of the Judicial Arbitration and Mediation Service. Judgment on the arbitration award may be entered in any court having jurisdiction in Las Vegas, Nevada, and User agrees to submit to the personal jurisdiction of the courts located therein.
  • Provisions related to liability, indemnification, disclaimers of warranties, intellectual property protections, and protection of User Data shall survive termination of this agreement.