Event Ticketing Done Right

Free for Yapsody Concert Clients.  Perfect for ALL Presenters!

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Non Profits


General Admission

  • Assign ticket types and Add description to ticket on all GA performance.
  • Assign tickets to permission-based hold categories without removing from inventory.
  • Add Multiple Performance at one time.

 Reserved Seating

  • Create seating layouts or upload existing ones & make clickable.
  • Seat designations (Ex: Handicap).
  • Permission-based hold categories.
  • Selectively restrict seats from specific discounts or ticket types.

 Online Ticket Store

  • Customize the look & feel of your store.
  • Purchase multiple events in a single transaction.
  • Safe & secure payments.
  • Customize checkout settings.
  • Select a custom URL.
  • review Online Store while customization.

Virtual Box Office

  • Sell multiple events in a single transaction.
  • Sell, refund, and reissue tickets.
  • Manage hold tickets by category and permission access.
  • Access to Report like Attendee, Scan count to increase Box office Rep efficiency.

Pricing Options

  • Pricing by ticket type.
  • Pricing by section.
  • Pricing by seat.
  • Pricing by performance.

Discount Options

  • Multi-use and single-use promo code discounts.
  • Group discounts.
  • Box office courtesy discounts.
  • Early purchase discounts.
  • Discounts by ticket type, seat type, performance and sale location.
  • Miscellaneous Discounts.

Surcharge Options

  • Apply surcharges by performance and sale location.
  • Apply surcharges on a ticket or transaction basis.
  • Designate surcharges as taxable or non-taxable.
  • Apply as taxes for special reporting.
Access Codes - Yapsody Feature

Access Codes

  • Multi-use access codes.
  • Single-use access codes.
  • Cap overall redemption.
  • Cap per-transaction redemption.
  • Apply by performance.
  • Restrict to specific ticket types or seat types.

Marketing & Promotion

  • Social media integration.
  • Facebook Pixel tracking.
  • MailChimp integration.
  • Upload emails & send customized event announcements (coming October).
  • Custom SEO options for each event.

Questionnaires & Surveys

  • Custom Purchaser and Attendee questionnaires.
  • Create logic base questions.
  • Share attendee questionnaires across multiple presenter accounts.
  • Edit Attendee Questionnaire.
  • Event Specific Attendee Questionnaire.

Payment Methods

  • Receive money within days of charge.
  • Create unlimited custom payment methods.
  • Create unlimited permission-based complimentary (comp) categories.
  • Combine payment methods in Box Office.
  • Pay Later (“at the door”).


  • Accept donations online.
  • Accept donations in box office.

Mobile Apps

  • Ticket scanning app on iPhone and Android. (Laser scanning also available for quick entry).
  • Mobile Box Office on iPad.
  • Real-time event stats app on iPhone and Android.

Ticket Customization

  • Multiple e-ticket templates.
  • Add advertisements.
  • Select upcoming events to promote.
  • Add custom information.
  • Thermal tickets option.
  • Get E-ticket Preview.

Inventory Management

  • Ticket print, will call (pick-up), and check-in- at-the-door delivery methods
  • Set ticket quantity per transaction minimums & maximums
  • Get Print transaction notes on receipt
  • Add Terms & Condition for Checkout

Event Setup Wizard

  • Create and separately manage unlimited performances.
  • Schedule on sale start/end times.
  • Create holds.
  • Let customers contact you via Yapsody.
  • Set scan times & scans per ticket.
  • Get your Event Preview.


  • Create button and text links to post on any website
  • Create separate links for each performance

User Management

  • Give access to multiple users.
  • Permission groups for easy setup.
  • Detailed permissions include payment methods, comp categories, & hold categories.
  • Restrict sales reps & brokers to specific events.

Customer Support

  • 24x7x365 Support.
  • Live chat and email.
  • Call-back on request.
  • Webinar Support.

Security & Performance

  • Infrastructure supports high sales volume.
  • Queueing system increases redundancy.
  • Yapsody never stores credit card data.
  • YapSecure – Our proprietary system for securely processing online transactions.


  • Marketing reports.
  • Accounting reports.
  • Customer reports.
  • Account, event, performance & transaction level reports.
  • YapStats mobile app.
  • Quick Stats Report.
  • Global Consolidated Event Sales Report.

24x7x365 Live Support

Secure Payments with

99.99% Uptime

Learn More

Feature Updates

Hold-Tickets-Feature Features
December 13, 2017

Having Special Guests Over? Hold Their Tickets!

How many times have you organized an event to have your friends and family come over to you and ask you, in an ever-so-coy manner, to reserve a few seats…
Increase Ticket Sales With The ‘Checkout As Guest’ Feature! Features
November 27, 2017

Increase Ticket Sales With The ‘Checkout As Guest’ Feature!

Did you know that 35% of online customers abandon a transaction due to compulsory registration processes? Basically, if you have a conversion rate of 30%, it means that out of…
Launching The “Ticket Description Feature” To Help Your Customers Choose Better Features
October 27, 2017

Launching The “Ticket Description Feature” To Help Your Customers Choose Better

Doesn’t it become really clumsy and confusing when you have to sell tickets to an adult-only event, or when all your tickets have different characteristics and perks associated to them?…