Account Receivable
Yapsody specializes in managing, analyzing, and acting on customer data to recognize and minimize risks, efficiently collect payments, and build stronger customer relationships.
Key features of Account Receivable:
- We perform collections by calling the client not with an intention to collect money but to first engage with them as your product advocate and then gently updating them about their pending bills. We have vast experience in the collection industry and have shown a significant increase in invoice collection for many businesses.
- Our Account Receivables and Collections teams quickly contact customers in debt situations, identify the cause of non-payment, and implement a contingency payment plan consistent with your customer care and Business strategies.
- We work with our clients to create programs that match their specific portfolio characteristics.
frequently asked questions
Our Account Representative Program is designed in such a way that personal attention will be given to all the clients which will increase the Customer Retention.
Our Billing Collection Program is designed in such a way that we contact clients in a timely manner as a form of Retention to collect receivables.
We use Zendesk which is one of the leading Customer Support Platforms. We create a multi-brand functionality for your business by hosting separate subdomains for 24/7 Chat, Email, Phone & Knowledge Base
- Our dedicated Account Manager will first understand your Customer Support Relations requirement and plan out a quick onboarding model.
- On average, it takes around 24 – 72 hours to set up the Support Workflow after our Account Manager connects with you, however, depending on your requirements the onboarding duration can be tailored.
- Through the onboarding model, we train our Support Employees to understand your business needs and operational needs.
- For setting up your Tech Support, it takes us 2 – 3 weeks to onboard a dedicated Tech Support Agent within 72 hours for answering your technical queries.
We send you a Monthly SLA Report which contains details about the Overall conversion achieved for each month.
client testimonial
Glance through global entities using our premium services.
I would definitely recommend Yapsody. I’m part of Theatre Group and Yapsody has been extremely helpful in keeping track of ticket volume and sales. It doesn’t take a lot to set up and maintaining my account is easy. Any time I had a concern or question, the customer service dept. provided excellent service. I also like that they emailed a copy of the call, so I can put the instructions they provided on file for my reference.
Our Suite Of Services
Being an industry partner to some of the best in the hospitality space, we’ve been offering a tailor-made suite of services comprising of Entertainment, Marketing, Customer Relations, Technology Development for every entity looking to surpass challenges. Yapsody is a dedicated partner-for-success for your strategic vision.
With Live Chat Support functionality being the most sought-after website integration in recent times due to customers wanting instantaneous answers and are not patient enough to get their queries resolved. Thereby, uplifting your frontline of …
The power of an exceptional support team is what distinguishes any brand from its competitors. Imagine any of the biggies for any given vertical, chances are that their customer support team was spot on with …
Whether it’s through Live Chat, Phone Support, or email, capturing the voice of your customer for addressing their pain points is crucial. However, like every significant department of any given brand, there are certain processes …
