Your customers will be contacting an environment perfectly tuned to ensure that the right services are delivered at the right time to increase Customer Satisfaction.
Do you need high-level tech support for your software? Maybe you are looking for a team to handle troubleshooting related cases of software you developed.
Yapsody helps companies integrate chat with existing customer interaction channels to create a highly advanced digital customer experience.
We send you a Monthly SLA Report which contains details about the Overall Customer Satisfaction score achieved every month and we’ve also been maintaining a consistent record of 90 – 95% Customer Satisfaction scores for hospitality & entertainment enterprises worldwide.
We offer support through multiple tiers :
Our Support Quality Analysts constantly monitor Live Chat for evaluation so that agents can get feedback for improvement.
Our Suite Of Services
Being an industry partner to some of the best in the hospitality space, we’ve been offering a tailor-made suite of services comprising of Entertainment, Marketing, Customer Relations, Technology Development for every entity looking to surpass challenges. Yapsody is a dedicated partner-for-success for your strategic vision.