Your customers will be contacting an environment perfectly tuned to ensure that the right services are delivered at the right time to increase Customer Satisfaction.
Do you need high-level tech support for your software? Maybe you are looking for a team to handle troubleshooting related cases of software you developed.
Yapsody helps companies integrate chat with existing customer interaction channels to create a highly advanced digital customer experience.
We send you a Monthly SLA Report which contains details about the Overall Customer Satisfaction score achieved every month and we’ve also been maintaining a consistent record of 90 – 95% Customer Satisfaction scores for hospitality & entertainment enterprises worldwide.
We offer support through multiple tiers :
Our Support Quality Analysts constantly monitor Live Chat for evaluation so that agents can get feedback for improvement.
Glance through global entities using our premium services.
I would definitely recommend Yapsody.
This was my first time setting up an event of any type. I was totally clueless.
I found the customer service absolutely first class. Every time I had any issues, which was quite a lot before it went live, there was always somebody available then & there, no waiting on replies which was invaluable. If I take another event I will definitely return to Yapsody. Thank you
Everything works so perfect and the support team is the best. The website is amazing.
Awesome Customer Support experience and quite a quick turnaround! Thanks to the team at Yapsody from all of us here at the Conejo Valley Unitarian Universalist Fellowship!
Our Suite Of Services
Being an industry partner to some of the best in the hospitality space, we’ve been offering a tailor-made suite of services comprising of Entertainment, Marketing, Customer Relations, Technology Development for every entity looking to surpass challenges. Yapsody is a dedicated partner-for-success for your strategic vision.
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