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Many of the features we were looking for, like customized tickets and reserved seating, came at highly marked-up costs. We also couldn't get any recognition as a nonprofit.
Selling tickets was easy and checking them in at the event was quick and simple. We have received many comments from our guests that they really enjoyed our events and that the whole process was very professional. This was due in large part to Yapsody.
On several occasions, we approached Yapsody's customer support for help in how to accomplish a particular vision using Yapsody. Every time we spoke with someone, we were provided with quick and valuable responses. While we weren't able to do everything we wanted, when something was available, we were give very clear guidance on how to do it.
Features Most Liked: Pricing, Extensive Features Set, Event Creation Experience, & Customer Service especially for Non-Profits
Chase Palmer,
The Hope for Fertility Foundation

What really sets Yapsody apart is the excellent customer service: everything from the free account walk through and as-needed online chats to the ad-hoc phone support. When we had questions (and we did!)- Yapsody quickly had the answers!
We highly recommend Yapsody- especially for smaller community theatre groups who need some extra support and have an eye on the bottom line.
Thanks Yapsody!
Kevin Colwell,
Assistant Director, Kemptville Youth Musical Theatre Company

The primary value is that I control the box office. I can make adjustments as needed, find the tools easy to use and flexible, and receive great help via the online chat feature. The low pricing, extensive feature set and event creation experience are what makes Yapsody the best in the business.
Features Most Liked: Pricing, 24/7 Support, Event Creation Experience, Yapsody's Mobile Apps, Extensive Feature Set
Richard Rowley,
King's Chapel Lebanon

Online ticketing increases ticket sales because we can market via social media and offer a direct link on our website. Our ballet studio opened in 2016 and we have used Yapsody for 7 of our performances. The flexibility in having different seating classifications has been nice. We have used reserved, balcony and general admission seating all in one show.
Yapsody support has always been responsive and easy to communicate with in a timely manner.
Features Most Liked: Pricing, 24/7 Support, Event Creation Experience, Yapsody's Mobile Apps
Anne Moore,
En Pointe Indiana Ballet

Quick and easy event creation, solid payment options are some of the ways in which Yaposdy added value to our daily tour management.
Their Support is always very reactive & quick and the team is open to implementing features we need.
Yapsody was our first partner for ticketing since the opening in 2016. We don't think that we need to switch to other solutions.
Features Most Liked: 24/7 Support
Emanuel Rudas,
Anima Garden
Toni Lyons,
Assistant Director, Heritage Theatre

Over the past few years we have had several high profile exhibits and events where controlling the number of tickets sold was vitally important. So, while Yapsody gives us the ability to sell tickets online, its real value is giving us an up to the minute total as to the number of tickets sold. Given the great online settings, we can quickly close ticket sales from a desktop or even a phone. We used this for the Anne Frank House exhibit, Shakespeare’s First Folio and the Franklin Expedition exhibit from the Royal Ontario Museum.
But, the best example was last year for the opening of our Justin Bieber exhibit Steps to Stardom. We had no idea that the opening would be so popular, but weeks in advance, we noticed that ticket sales were through the roof and we closed off sales. On the opening weekend we had patrons from the UK, France as well as all over Canada and the United States. We had to limit the number of people in the exhibit at anyone time. Without Yapsody, we would have had to turn people away at the door – which would have been terrible.
John Kastner,
General Manager Stratford Perth Museum

The Yapsody platform makes it easy for me to set up my ticket sales for each event and is easy for my customers to navigate. The fee charged by Yapsody is lower than for most other services.
The thing that is particularly impressive with Yapsody is their customer service support. Any time I have had an issue come up, they have responded very quickly and resolved the problem very quickly.
I highly recommend Yapsody as the best ticketing service I have found in my 6 years of business.
Randy Berler,
Founder of South Bay Film Society

Yapsody fees are significantly less. I could go into detail here but you may already have this information. Some other sites charge a large sump sum fee, like $2 a ticket. This doesn’t make sense when my events are for $10 or less to than add on $2. On Yapsody the additional fee on a $10 ticket is a very reasonable 76 cents.
Yapsody’s chat service gets you access to help immediately.
Also discounts for non-profits!!!
Yapsody is a great site, particularly for non-profits.
Amy Boulton
Development Manager, Noah Webster House

Yapsody has provided us with a very intuitive system to use with flexibility to have general admission or assigned seating as we need for an event. The platform has integrated seamlessly with online payment systems we have in place that transfer the funds for sales to us seamlessly and in a very timely manner. While initially only intended for use with our semi-profession game ticketing and major events we have since found it to be an effective tool to manage presale of many of our programs including junior clinics and camps offered throughout the year.
We have even had the opportunity to provide ticketing service at our home venue for a one off game for a professional sports team who specifically comments on how well we had run the ticketing process.
Mark Brown
Rip City treasurer, USC Rip City Basketball

Yapsody’s generosity with non-profit group pricing and their top-notch support has made my job running ticket sales a breeze.
I have many times recommended Yapsody to other groups and many of them have started using it.
Craig Cudmore,
Parent volunteer with the Canterbury High School Music Parents Support Group

I would highly recommend Yapsody to anyone looking for a ticket site that has many options, and has great customer service. I will definitely continue to use Yapsody in the future for our shows.
Jill Florin
Co producer for a community theater group Temple Sinai Players

This was my first time setting up an event of any type. I was totally clueless.
I found the customer service absolutely first class. Every time I had any issues, which was quite a lot before it went live, there was always somebody available then & there, no waiting on replies which was invaluable.
If I take another event I will definitely return to Yapsody. Thank you
Denise Mckenna
Event Manager, Fundraising - Down syndrome center

Craig Burns
Senior Accounts Clerk, Moor Hall Hotel and Spa

Yapsody had a good deal for nonprofits and I then chose it. The system is easy to duplicate events and has good deals on nonprofit events. Their customer support is helpful, quick and fast.
Features Most Liked: Pricing especially for Non-Profits, Event Creation Experience & Customer Service
John R. Lenz,
Georgia Smoke BBQ

I love the ease of use and the expeditious way payments were processed and credited to our account. I also loved the detailed reports that were sent each time a transaction occurred which made it easy for us to track attendees.
Rev. Valerie Cousin
Executive Minister of Bridge Street African Methodist Episcopal Church

Sherene Garvin-Mack
UK Marketing Manager, Diggerland UK
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Setting up a new show is simple - I just copy a previous production and change the dates, logo and show description.
We have a limited number of seats available so we set up access codes that allow parents to buy a up to certain number of tickets to make sure all families are able to get tickets.
I love connecting with Yapsody support. They are always very responsive, helpful, and cheerful. I have communicated with support through email and through the online chat. I recommend Yapsody to everyone. I convinced another theatre group in the area to use Yapsody for their ticketing. They have assigned seating so between yapsody support and my help, they got that set up and it works beautifully. I am also quick to recommend Yapsody whenever anyone on social media asks for ticketing website advice.
Things I really REALLY love about Yapsody:
1) The apps for my iphone! I love being able to see how many tickets have been sold or are left for any particular production. I love LOVE having the ability to scan in tickets at performance time and being able to look them up if customers "forget" or lose their tickets. I also love that if I ever use more than one usher, each one could be running the app on their phone.
2) Online sales. I never have to deal with a ticket sale in person. I publish my yapsody storefront on my website, on social media and in email blasts.
3) Paypal. When a ticket sale happens, I get the money right away.
4) Ticket refunds are super easy.