Changing The Scan Start Time For Your Events

As an event presenter on Yapsody, you can set up the scan start time for your event as required. If you have many attendees coming for the event and want to begin the ticket scanning and validation 3 hours prior, you can change the settings for the scan start time.

Steps To Change The Scan Start Time For Your Events

1. Edit Your Event

Click on the event you want to change the scan start time. Your event details will be displayed on the right-hand side. Click on ‘Edit’ at the top right-hand corner. 


Your event summary will be displayed on different tabs like Event Info, Pricing, Customize. Select ‘Performance’ from the Event Info tab.


2. Change Scan Start Time 

You will be displayed all the performances scheduled for the event. Selecting the desired performance will fetch you a pop-up window with options to edit performance settings where you can change the scan start time. Enter the number of hours before the event you wish to start the scanning of tickets at the venue. Click on ‘Save’ to apply the settings.


You can set the maximum start scan time to 99 hours and 55 minutes before the event start time.

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