Adding Custom FAQ’s On Your ‘Online Ticket Store’

To create an additional layer of clarity in your ticket buyer’s mind, you have the option to add custom FAQ’s on your Online Ticket Store. Our dashboard already has a set of pre-defined questions as well as the option to add your own. By answering all their doubts and queries related to your event, you’re taking them one step closer to buying your event tickets without hesitating.

Steps to Add Custom FAQ’s

  1. Go to ‘Settings’
  2. Add Custom FAQ’s from the ‘FAQ Management’ Tab

1. Go to ‘Settings’

After logging in to your Yapsody dashboard, click on the drop-down with your Account name and go to the ‘Settings’

Custom FAQs

2. Add Custom FAQ’s from the ‘FAQ Management’ Tab

Select the ‘FAQ Management’ tab where you can add your custom FAQs by clicking on the ‘Add FAQ’ button.

FAQ Management

There is already a list of pre-defined questions which you can select and then type in your specific answers.

Custom FAQ

To add your own FAQ’s, click on the ‘Custom’ option and start adding your own questions and define the answers for them.

Did this article answer your question?

Stay updated with event industry trends

Staying Ahead In The New Normal Through Event Branding
Event Marketing July 31, 2020

Staying Ahead In The New Normal Through Event Branding

With the “New Normal” settling in progressively, the event industry is evolving and so must your event branding strategy if you believe in “survival of the fittest”.  From taking the…
Acquiring & Retaining Your Event Attendees In The New Normal
Event Strategies July 30, 2020

Acquiring & Retaining Your Event Attendees In The New Normal

The key to success in the new normal of event planning has taken a swift turn - for better or for worse depends on your perspective. Apart from enhancing your…
YapStudy 2020
Event Planning July 23, 2020

Enhancing Your Event Operations & Logistics In The New Normal

The New Normal comes with a new set of rules and regulations. Whether it be your event planning, event operations, or the whole arm of logistics. Needless to say, we…
VIEW ALL POSTS