Reducing, Removing, Or Unholding Seats For A Reserved Seating Event

There might be occasions when you might have to unhold your event seats to make them available for your ticket buyers. Reducing, removing, or unholding seats from our hold management tab makes more event tickets available to your ticket buyers.

Steps To Reduce, Remove, or Unhold Seats For A Reserved Seating Event 

1. Select Your Event

Select the event from your Box Office Calendar for which you wish to unhold seats. Click the option “Edit” available at the top right just above your event name. You will be directed to the Event Wizard page, wherein you have to select the option Hold Management.


2. Reduce, Remove or Unhold Seats

Under Hold Management, you will find a number of Hold Categories and Sections. Click on the sections to find out the held seats in them. 

The seats which are greyed out and unclickable are the sold seats however the seats which are highlighted in Yellow and have a Lock Icon are the Held ones.


To reduce, remove, or unhold the number as per your preference, click on the seat one by one and once you are done unholding them, click on “Save & Proceed” to make sure the changes are saved. When the seats are unheld the Lock Icon will not show which indicates the seats are available for purchase now.

Did this article answer your question?

Stay updated with event industry trends

3 Ways Yapsody Helps Your Guests Feel Extra Special
ClubsConferencesCorporate Events February 27, 2020

3 Ways Yapsody Helps Your Guests Feel Extra Special

Isn’t that why we all organize and host events? To make our guest feel extra special and give them that larger than life experience? If your answer was a YES,…
Managing Multiple Events And Shows With Ease
Event Management February 24, 2020

Managing Multiple Events And Shows With Ease

Life as an event manager can sometimes take a toll if you’re unable to juggle multiple events and shows with ease. Being constantly immersed in a balancing act, it’s only…
User Management
Event Management February 19, 2020

Working Smoothly With A Large Team For Your Event Campaign

Event management is not only about planning and organizing events. It’s about working in synergy with your team members to create a perfectly planned event experience. Being in the event…