Issuing Complimentary Tickets From The Virtual Box Office

Complimentary Tickets can be issued only from Box-Office Interface as there are by definition, free tickets. Finding a way to make your privileged guest’s day? Issue them a complimentary ticket and make their event experience memorable. While setting up a complimentary payment option you can create unlimited categories such as VIP, General, Sponsors, etc as per your preference. Moreover, your account won’t be billed for issuing complimentary tickets as there are no Yapsody fees for tickets issued by selecting “Complimentary” as a payment option.

Steps to Issue Complimentary Tickets From The Box Office

1. Set Up Complimentary Payment Method

Click on your account name at the top left and select “Settings” from the drop-down list.


Now click on “Accept Payments.”


Scroll the page down where you’ll find an option of “Complimentary”. Click on “Configure” to set it up.


In case you wish to add categories such as VIP, Artist, etc click on “Add Another Category” after clicking on “Configure” and then click on “ADD” to link the payment option.


2. Select Your Event

After setting up the payment method, select your event for which you want to book complimentary tickets. Your event details will be displayed where you have to click on “Tickets”.


Select the number of tickets to be issued, ticket type and then click on “Checkout”.


You will then have an option to review the number of tickets selected and to amend your selection. Click on “Checkout”.


You will be re-directed to the payment confirmation page where you have to fill all the mandatory details set by you in the Questionnaire field for the ticket buyer. Select the preferred delivery method for tickets. (i.e Email or Print).

3. Select Complimentary Payment Method

While selecting the payment method you will get a drop-down menu. Select “Complimentary”. 


Click on “Make Payment” and Complimentary tickets will be issued to the purchaser.


Learn more about adding discounts for your ticket buyers. 

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