have questions about ticketing services contact us

Our 30+ premium event ticketing features streamline your event management, revenue generation, and branding on a single interface for a hassle-free experience online and offline.

Chat with our 24/7 support for an immediate resolution.
Alternatively, you can check out our Help Centre or refer to some FAQ’s below.

Frequently asked questions

  • Event Management: Box Office, Event Setup Wizard, General Admission, Reserved Seating, Inventory Management, Invite-Only Codes, Surveys & Questionnaires. 
  • Revenue Stream Optimization: Flexi Ticket Pricing, Discounts & Packages, Surcharges & Taxes, Fees Customization, Accept Donations, Online Payment Gateways, Offline Payment Methods, Multi-Currency Support, Invoice Payment Flexibility.
  • Branding & Customization: Online Store Customization, Ticket Customization, Multi-Langauge Support, SEO For Events, Website Integrations, Email Marketing Integration, Event Marketing Services, Event Tracking & Analytics.
  • Enter-Prise Grade: 24/7 Support, User Access Control, YapScan, YapStats, Real-Time Reporting, QR Code Ticket Scanner.

Glance through all our Event Ticketing Features.

  • The ticketing fee for using our platform is very low without any setup or subscription cost.
  • For General Admission ($0.59 + 1.75% Per Ticket Sold) & Reserved Seating ($0.98 + 2.49% Per Ticket Sold) events, there is a flat per-ticket fee and a percentage of the net ticket price after discounts.
  • As part of our Loyalty Program, you can avail 20% – 60% off on regular pricing. 
  • You can also choose to Pass On your ticketing fees to your event attendees. 

Get An Overview of Yapsody’s Pricing

Curious to learn the true revenue-generating potential of creating events and selling tickets with us? Understand your projected revenue by estimating your event earnings before creating events on Yapsody. All you need to do is input your numbers in our Calculator to process your estimated earnings.

Using Our Calculator To Estimate Your Event Earnings

  1. Select Event Type
  2. Enter “Event Capacity” & “Per Ticket Price”
  3. Select Fees type
  4. Check Fees basis on your selection

Learn more about Estimating Your Event Earnings.

With Yapsody, you can accept your ticket payments through online, offline, and combined payment methods to collect your ticket revenue directly in your bank account. 

  • Online Payment Methods: PayPal, WePay, Stripe, Authorize.net, Braintree, Sage, Meritus, PayU Money, Mollie, Moneris, and many more.
  • Offline Payment Methods: Accept payment through Cash, Check, and Pay Later methods.

Learn more about Payment Methods supported by Yapsody.

  • You can pay your invoice from the billing section of your Virtual Box Office by Credit Card or PayPal, depending on the currency of your account.
  • Since we do not hold any of your funds, your invoices are issued by the 2nd day of each month and are due in 10 days from the issue.
  • Yapsody Fees are calculated on a flat fee per ticket plus a percentage of the ticket price, which varies by country/currency and your Loyalty Tier (i.e., Regular, Gold, Platinum, Elite). 
  • In some countries, the fee is only based on a percentage with no flat fee.

Learn more about Yapsody’s Fee Invoices.

  1. If you’re not an event presenter with Yapsody, Sign-Up to access our dashboard to create your Reserved Seating events.
  2. After signing up or logging in, click on the “Create Event” tab that is located on the top left of our dashboard between the Account name and Search bar.
  3. After clicking on Create Event, choose Reserved Seating.
  4. On selecting Reserved Seating, you will be re-directed to your Event Creation page. Enter the details for the ‘Event Info’.
  5. Click on the option ‘Add Performance’ under the Event Info tab to add multiple performances.
  6. Add ticket price in the ‘Pricing’ fields.
  7. After you’ve finished creating your Reserved Seating Events, you can sell tickets from your Online Ticket Store for multiple performances.

Learn more about Creating A Reserved Seating Event.

With our YapScan ticket scanner for iOS and Android, you can scan and validate event tickets instantly. 

YapScan supports:

  • Photo scanning using the built-in camera
  • Laser scanning for quick entry with a compatible laser attachment
  • Searching attendee name
  • Searching ticket number

Similarly, you may use YapStats to fetch real-time data of your online ticket sales such as: 

  • Daily ticket sales report
  • Total Ticket Sales report
  • Total Number of Complimentary Tickets Offered
  • The capacity of the Event
  • Comparison between Total Revenue Earned and Potential Revenue 

Understand More Through Our On-Ground Event Day Guides.

Still have Questions

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