Your 3-step guide to event branding in 2019
When you imagine planning an event that is high on brand value, you consider finding relevant sponsors, high-profile attendees and partners. Some other factors you need to consider for taking…
OUR FEATURES
Online
Ticket Store
- Customize and preview the look & feel of your store.
- Shopping cart to purchase multiple events in a single transaction.
- Safe & secure payments.
- Customize checkout settings.
- Select a custom subdomain.
Reserved
Seating
- Create seating layouts or upload existing ones & make clickable.
- Seat designations (Ex: Handicap).
- Assign seats to permission-based hold categories without removing from inventory.
- Selectively restrict seats from specific discounts or ticket types.
Virtual
Box Office
- Shopping cart to sell multiple events in a single transaction.
- Refund, partial refund, and reissue tickets.
- Manage hold tickets by category.
- Quick access to event reports and event promotion
- View events, performances, and inventory status at a glance.
Payment
Methods
- Presenters generally receive money within 2 business days of charge.
- Create unlimited custom payment methods.
- Create unlimited permission-based complimentary (“comp”) categories.
- Option to combine payment methods in Box Office transactions.
- Pay Later (“at the door”).
Inventory
Management
- Ticket Delivery: print, email, will call (pick-up), check-in-at-the-door. (mobile YapPass coming soon)
- Set minimum & maximum ticket quantities per transaction.
- Hold tickets aside without removing them from inventory.
- Setting ticket type limits is optional since all tickets types pull from a common ticket pool.
General
Admission
- Customize venue maps with multiple GA sections.
- Combine ticket types with GA sections for maximum pricing flexibility.
- Assign tickets to permission-based hold categories without removing from inventory.
- Add recurring GA performances.
Pricing
Options
- Pricing by ticket type
- Pricing by section
- Pricing by seat
- Pricing by performance
- Combine with discounts, surcharges, and taxes for maximum pricing flexibility
Discount
Options
- Multi-use and single-use promo code discounts.
- Group discounts.
- Box office courtesy discounts.
- Early purchase discounts.
- Discounts by ticket type, seat type, performance and sale location.
- Restrict # of redemptions
Surcharge
Options
- Apply surcharges by performance and sale location (box office or online store).
- Apply surcharges on a per-ticket or per-transaction basis.
- Designate surcharges as taxable or non-taxable.
- Designate surcharges as taxes for special reporting.
Access
Codes
- Restrict online sales access with multi-use & single-use access codes.
- Restrict # of code redemptions.
- Restrict # of tickets per redemption.
- Apply on a performance-by-performance basis.
- Restrict to specific ticket types, seat types, or GA sections.
Marketing &
Promotion
- Social media integration
- Facebook Pixel tracking
- MailChimp integration
- Customize SEO for each event
- In-app email blast event announcements (coming November)
- Create Yapsody-generated links to trigger promotional discounts on redirect from other websites
Questionnaires
& Surveys
- Custom Purchaser & Attendee questionnaires.
- Unlimited multi-level “if-then” logic-based questionnaires for deep dive customer data collection.
- Archive questionnaires and share across multiple presenter accounts.
- Option to access questionnaires in both online store and box office.
Donations
- Accept donations online.
- Accept donations in box office.
Mobile
Apps
- Ticket scanning on iPhone and Android. (Optional laser scan attachments for quick entry)
- iPad Mobile Box Office for selling at the door. (Coming soon for iPhone)
- Real-time event stats on-the-go app on iPhone & Android.
- YapPass app for storing E-tickets (coming soon)
Ticket
Customization
- Select from multiple e-ticket templates.
- Post advertisements & sponsors.
- Instantly promote upcoming events on your e-ticket.
- Preview e-ticket before going live.
- Option to print thermal tickets. (beta) (on request)
- Add custom info on ticket.
Event Setup
Wizard
- Create templates for quick event setup.
- Create and separately manage unlimited performances.
- Schedule on sale start/end times.
- Create and apply holds.
- Let customers contact you via Yapsody.
- Set scan times & scans per ticket.
- Preview events before going live.
Widgets
- Create button and text links to post on any website.
- Create separate links for each performance.
User
Management
- Multiple user access management.
- Permission groups for easy user setup.
- Restrict users to specific payment methods, hold categories, activities, and reports.
- Restrict staff, sales reps, & brokers to specific actions and events.
Customer
Support
- 24x7x365 support availability.
- Live chat.
- Quick-respond email.
- Call-backs on request.
- Webinars.
Security &
Performance
- High sales volume infrastructure.
- Queueing system redundancy.
- PCI Compliance.
- Yapsody never stores sensitive electronic payment data.
- YapSecure – proprietary system for securely processing online transactions.
Reports
- Marketing reports.
- Accounting reports.
- Customer reports.
- Account, event, performance & transaction level reports.
- YapStats mobile app.
- Quick Stats Report.
- Global Consolidated.
- Event Sales Report.
- Online Ticket Store
- Marketing & Promotion
- Mobile Apps
- Ticket Customization
- Reserved Seating
- Virtual Box Office
- Payment Methods
- Inventory Management
- General Admission
- Pricing Options
- Discount Options
Surcharge Options- Access Codes
- Questionnaires & Surveys
- Donations
- Event Setup Wizard
- Widgets
- User Management
- Customer Support
- Security & Performance
- Reports
CLIENTS
WHAT THEY SAY
I would definitely recommend Yapsody. I’m part of Theatre Group and Yapsody has been extremely helpful in keeping track of ticket volume and sales. It doesn’t take a lot to set up and maintaining my account is easy. Any time I had a concern or question, the customer service dept. provided excellent service. I also like that they emailed a copy of the call, so I can put the instructions they provided on file for my reference.
Toni Lyons,
Assistant Director, Heritage Theatre
For us at the Stratford Perth Museum, Yapsody ha been an integral part of our remarkable growth over the past five years. When we signed up for Yapsody, We had no online tickets options at all and Yapsody was recommended to us by out website provider and a provincial tourism partner. In 2013, we had 853 visitors to the Museum, this year we will have well over 10,000.
Yapsody is easy to use, it is easy to add or delete events or change details and when you do hit a roadblock, the chat feature on the website is outstanding. The help is informed, valuable and almost always ends in a solution.
John Kastner,
General Manager Stratford Perth Museum
I run South Bay Film Society and sell over 1,000 tickets per month to film events. I have used Yapsody for selling tickets to my film events for over a year now, after switching from a couple other ticketing platforms. I have found Yapsody to be excellent in all respects.
The Yapsody platform makes it easy for me to set up my ticket sales for each event and is easy for my customers to navigate. The fee charged by Yapsody is lower than for most other services.
The thing that is particularly impressive with Yapsody is their customer service support. Any time I have had an issue come up, they have responded very quickly and resolved the problem very quickly.
I highly recommend Yapsody as the best ticketing service I have found in my 6 years of business.
Randy Berler,
Founder of South Bay Film Society
Yapsody has totally changed the experience of our school’s parents, students and guests. People used to wait in line for hours to buy tickets and get seats for our school concerts, plays and performances. But now, with the online ticket sales and reserved seating the lineups are gone and everyone enjoys the show. We even use the Access Code feature to give volunteers early access to tickets – and our volunteer spots now fill up within hours. People are amazed at the level of professional experience we provide through Yapsody for a high school.
Yapsody’s generosity with non-profit group pricing and their top-notch support has made my job running ticket sales a breeze.
I have many times recommended Yapsody to other groups and many of them have started using it.
Craig Cudmore,
Parent volunteer with the Canterbury High School Music Parents Support Group
We have used Yapsody’s online ticketing system for a number of years as a very useful and affordable addition to our online tools. It is simple and quick for us to create events and equally simple for customers to book tickets at a time to suit them, either day or night.
Craig Burns
Manager at Moor Hall Hotel and Spa
We’ve been using Yapsody for years. It continues to be a solid, easy-to-use, professional platform for ticket sales!
Jennie Stencel,
Owner/Comedian, The Idiot Box Comedy Club
Used Yapsody for my events and I am impressed with my ticketing experience. From a Very Happy and Satisfied Customer
Miss Elegance Georgia,
Founder Florence Fasan
I love Yapsody! I have used several other platforms (Etix, Eventbrite, TicketLeap, etc) and prefer Yapsody. Glad I found it!
Allison Knoch
President at Atlanta Roller Derby , Inc
I love the ease of use and the expeditious way payments were processed and credited to our account. I also loved the detailed reports that were sent each time a transaction occurred which made it easy for us to track attendees.
Rev. Valarie Cousin
Everything works so perfect,the best are the support team,The website is amazing. Thank you so much.
Guillermo Leyva Barley
Best ticketing platform available! Simple and cost-effective. Well managed and beautifully designed.
Circus Avalon
Awesome support, quick turnaround! Thanks Yapsody!
Brian Pletcher,
Conejo Valley Unitarian Universalist Fellowship – CVUUF.org
Good booking system & cost effective service. Easy to use. Regular updates to make the system easy to use. Support team do listen to customer feedback in order to make improvements where required.
Sherene Garvin-Mack,
UK Marketing Manager, Diggerland UK
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