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How a Non-Profit like The Hope for Fertility Foundation Deployed Yapsody’s Enterprise-Grade Features

The Hope for Fertility Foundation - Case Study
HOPE FOR FERTILITY FOUNDATION - logo
The Hope for Fertility Foundation

1500+

Event tickets were sold by their non-profit foundation since they joined us in 2018.

5

Event ticketing features were most-preferable among which Reserved Seating, Ticket Customization, and 24/7 Support really stood out.

100%

CSAT scores were consistently maintained across every channel of communication with the event presenter whenever they required quick and valuable responses.

50%

Rebate on their ticketing fees helped them manage their cash flow better making their extra savings significant for their daily operations.

100%

Dependency on our customer support for any quick and valuable resolutions, making their event management a huge success.

The Hope for Fertility Foundation is a nonprofit organization in Utah. Established in 2016, Hope for Fertility was founded with a strong hope of raising infertility awareness and to help eligible couples offset the high costs of fertility treatments or adoption. It functions to bridge the gap between infertility to fertility while evoking a positive journey throughout.

CHALLENGES

A nonprofit organization like Hope for Fertility faced challenges such as visibility, difficulty in finding social groups to address their cause, event production, and affordable logistics. Infertility is quite a touchy subject and draws embarrassment from those diagnosed with it. Apart from not finding quality support from other communities, they were also lacking a functional system that would streamline all their communal activities through affordable ticketing and reservation services.

SOLUTIONS

Yapsody was a perfect fit for this non-profit organization which was lacking the bandwidth to execute much of its outreach and fundraiser activities. Hope for Fertility was able to deploy a host of Enterprise-grade features for their planning, ticketing, and fundraising initiatives. Many of the features that they were looking for, like customized tickets and reserved seating, came at highly marked-up costs. With Yapsody, they explored these features to their advantage:

1. Non-Profit Discounts

Organizations under the non-profit category are entitled to a 50% rebate on ticketing fees on Yapsody, making their savings significant.

2.Low Pricing

Yapsody’s pricing was much lower than other ticketing services, so instead of a mighty $2, they were now only required to pay 76 cents! They availed the benefits of selling tickets online by paying minimal fees.

3. Customized Ticketing

They customized their ticket design that reflected their subtle brand tonality. By using event-related illustrations, they skipped the same old graphics to evoke a positive vibe surrounding their events.

4. Reservation

Through interactive seating plan creator, you can let your event attendees buy their preferred seats from an onscreen seating plan. Hope for Fertility used this to have an interactive chart for their attendees reserved seating and started selling tickets instantly.

5. 24/7 Support

On several occasions, Hope for Fertility approached our customer support to accomplish a particular vision while using Yapsody. Every time they spoke with our support team, they were provided with quick and valuable responses.

“What other companies sell as add-ons or enterprise-only features are standard with Yapsody. This tells me that Yapsody puts its customers first.”

– Chase Palmer, The Hope for Fertility Foundation /span>

THEIR EXPERIENCE

Yapsody combined the best of price and functionality for The Hope for Fertility Foundation. What other companies sell as add-ons or enterprise-only features come standard with Yapsody.

Chase Palmer, presenter for Hope for Fertility says, “Many of the features we were looking for, like customized tickets and reserved seating, came at highly marked-up costs. We also couldn’t get any recognition as a nonprofit. Selling tickets was easy and checking them in at the event was quick and simple. We have received many comments from our guests that they really enjoyed our events and that the whole process was very professional. This was due in large part to Yapsody.”



Our Suite Of Services

Being an industry partner to some of the best in the hospitality space, we’ve been offering a tailor-made suite of services comprising of Entertainment, Marketing, Customer Relations, Technology Development for every entity looking to surpass challenges. Yapsody is a dedicated partner-for-success for your strategic vision.