Hope Harbor is a non-profit crisis counseling center that provides one-of-a-kind services to victims of sexual assault and their families and friends. Their mission is to empower and support anyone impacted by sexual trauma in the Barren River Area Development District. Their services include 24-Hour Response, Counselling, Advocacy, Education, Fundraisers, and Volunteer Programs among many other community services.
Hope Harbor, Inc wanted to partner with a distinguished and robust online event ticketing platform that they could trust without hesitation. Not having ventured into online ticketing prior, they wanted to streamline their event creation process and have a 24/7 support staff guide them in every step of their way.
Yapsody proved to be an ideal fit and a total value for money for a non-profit organization like Hope Harbor, Inc. After coming on board with us in December 2018, they were able to streamline their event management process by saving time and selling more VIP tickets online. A silent auction with a lot of live jazz, dancing, and drinks in the mix proved to be a night filled with hope.
Being in the event ticketing industry for decades, we acknowledge the heartwarming gesture of communities coming together for a cause. Our FLAT 50% rebate for non-profit is our way of supporting fundraisers and charitable events in achieving their goals. Hope Harbor, Inc used this offer to save money on ticketing fees and cover up other operational expenses.
Hope Harbor, Inc team were able to create and customize their event page that made it easier to share it on their social media and sell more tickets in advance. With our Online Ticket Store, they also automated their entire ticketing process and payment collection methods.
With our reserved seating feature, the Hope Harbor team created a 1920’s era auction with VIP seating sections. Not only did they sell out all the VIP tickets they also had to create some room for those who didn’t pre-book their event tickets.
This is where our most-frequently-used event feature came into play. With the general admission style of entry, Hope Harbor accommodated more guests for their Speak Out Speak Easy night. Every last dollar counts and Hope Harbor left no stone unturned in making their event open to last-minute guests and donors.
Like a ray of shining light, our 24/7 support team is always on deck to guide event creators and their attendees. The Hope Harbor team communicated via chat with our support staff for solving all their queries in a timely fashion. By far, our most-preferred service offering that makes every event presenter’s task easier for setting up events and selling tickets online.
“As a volunteer, I was able to help our organization using Yapsody even though I am not a technical expert. I knew I would have help from customer support 24/7. Without Yapsody we could not pre-sell our tickets. We were not able to determine how many tickets we would sell and didn’t know how much food to prepare. With Yapsody we can sell our tickets online and we do not have to host a physical box office. I contacted Yapsody’s customer support several times and they were always willing and able to solve my problems.”
– Alayna Milby, Director of Community Engagement
Apart from having a smooth event creation and ticket selling experience, Hope Harbor, Inc was able to raise over $10000 which is the most they’ve raised so far through their auctions or fundraisers. Nothing gives us more joy in sharing Hope Harbor’s success stories which also sailed its way into the local news channel for all the right reasons.