How A Non-Profit Like Albert Park Community Stabilized Their Assets During The Pandemic With Yapsody
Event tickets are sold annually through their Online Ticket Store on Yapsody.
Event types such as fitness classes, soccer, power skating, badminton, drawing, floor hockey, pickleball, and even drive-in movies were organized during COVID.
Fitness, art, and cultural programs and shows were organized annually at Albert Park through Yapsody.
Premium event ticketing features were used in full flow with special mentions for our ticket validating and reporting apps.
CSAT scores were achieved allowing them to dedicate time to their community-building activities and events while our dedicated team of customer care handled their customer support lines.
Rebate on their event ticketing fees made their cash flow easier to manage during the COVID times.
Fitness, art, and cultural programs are scheduled throughout the year, for all ages. Winter, spring, and fall programs run the gamut from a wide variety of fitness classes, soccer, power skating, badminton, drawing, floor hockey, pickleball, improv, and much more.
CHALLENGES
One of the biggest challenges APCA was facing in the past was expensive ticketing vendors. Being a newcomer to the event ticketing landscape, they were looking out for a budget-friendly yet robust platform that was easy to navigate and came with a dedicated set of features and customer support.
SOLUTIONS
Being a newcomer to the online event ticketing landscape, APCA was overwhelmed to have come across our feature-rich platform with a dedicated customer service team that was able to guide them as and when needed. After signing up with us in June 2020, Albert Park Community was able to sell their tickets with ease, and use a host of our event marketing services for better event visibility.
1. Non-Profit Pricing
We, at Yapsody, have always given back to our community of event presenters and entities. Part of that outreach is our FLAT 50% Rebate Offer For Non-Profits which APCA was glad to have made use of for their community and cultural programs.
2. 24/7 Customer Care
With 24/7 customer support by their side, APCA was able to focus on their community-building activities and events while our dedicated team of customer care handled every bit of their event day queries and issues.
3. YapScan & YapStats
Why do it yourself when you have mobile apps to do it for you? That’s exactly what Albert Park on-ground staff made use of to streamline their event day checklist such as scanning, validating, and viewing attendee data through our mobile apps YapScan and YapStats.
4. MailChimp Integration
With all that event attendee data lying around, the APCA marketing team took the smartest decision of running that contact list through our Mailchimp Integration feature for following up with them post-event and also for communicating about their upcoming programs.
5.Extensive Feature Set
It would seem that the Albert Park Community Association didn’t restrict their event management with only a few of our features like other non-profit organizations. They went full regalia by giving our 30+ premium ticketing features a run for its money by organizing various charitable events for the upcoming months.
– Adam Hicks, Volunteer Board Chair & Event Organizer
Nothing gives us greater pleasure than knowing that we are of the utmost value to our clients in a time like this. Solving challenges for a non-profit that does so much for its community especially during this pandemic was quite heartwarming for us.
This is what their management had to say about their experience – “The fees were really expensive for others but this is our first experience selling tickets and overall has been a good experience. The reporting is easy and the feature to download ticket holder information is great as we transfer that to Mailchimp and allows us to market our current base of customers about our upcoming movies.”
Our Suite Of Services
Being an industry partner to some of the best in the hospitality space, we’ve been offering a tailor-made suite of services comprising of Entertainment, Marketing, Customer Relations, Technology Development for every entity looking to surpass challenges. Yapsody is a dedicated partner-for-success for your strategic vision.
