Some of the best event presenters around the world have chosen Yapsody as their preferred ticketing software, and we’re so grateful. We reached out to 8 of these presenters to ask why they made this choice. Here’s what they said.
Yapsody’s mobile applications – the YapStats and YapScan seems to have made event presenters’ lives easier – just as we intended. John Barthelmes, Artistic Director of Spotlight Studios for the Performing Arts said that he loves being able to see how many tickets have been sold or are left for any particular production, through a simple app. He also loves having the ability to scan in tickets at performance time and being able to look them up if customers “forget” or lose their tickets. It is particularly helpful when they use more than one usher, as each one could be running the app on their phone so scan tickets easily.
Ease of Use
Selling tickets online has become a trouble-free task, thanks to the ease of using Yapsody’s virtual box office. The Event Setup Wizard takes you through a step-by-step process of creating your event, guiding you all along the way. John Kastner, Stratford Perth Museum’s General Manager states he loves the ease of adding, deleting and changing even details. Another event presenter, Jill Florin from Temple Sinai Players has been using Yapsody’s online reserved seating ticketing for over three years. She finds the platform relatively easy to maneuver and that it offers many features not found on other online ticketing websites.
Yapsody made all aspects of ticket sales super easy, says Spotlight Studio’s John Barthelmes, who never has to deal with a ticket sale in person anymore. The Performing Arts Theatre in Fairpoint, NY only seats 110, yet, they came across challenges using paper tickets such as refunds, ticket switches, lost tickets and more commonly, leaving tickets at the box office for other family members to pick up. Kevin Colwell, Assistant Director of Kemptville Youth Musical Theatre Company says, “We were interested in adding online ticket sales to make it easier for our customers to buy tickets for our annual youth musical production. After looking into a few other online ticket vendors, we tried Yapsody, and it was a perfect fit! Account and box office setup was a breeze and our customers reported quick and easy transactions without any headaches.”
Randy Berler, founder of South Bay Film Society, sells over a thousand tickets a month to film screening events. He has been using Yapsody to sell his tickets online after switching from a couple of other online ticketing platforms. According to Randy, the fee charged by Yapsody is lower than most other online ticket service providers, while getting access to similar and some better features.
At Yapsody, we’ve managed to make online event ticket selling affordable to every presenter by charging extremely low fees. Couple that with our ongoing seasonal offers to bring it down by another 25% OFF! It doesn’t end there. With Yapsody, you also get the option to pass on the low ticketing fee to the ticket purchaser, making ticket selling free for you.
Customer Service is easily the common favorite, thanks to the dedicated Support team at Yapsody. Each of the eight presenters mentioned that they love connecting with Yapsody Support. Randy Berler, founder of South Bay Film Society says that the Support feature is particularly impressive. Any time they had an issue come up, they have responded and resolved the problem very quickly. Sherene, Marketing Manager of Diggerland UK likes the fact that the Support team takes customer feedback seriously to make quick improvements wherever required. Kevin Colwell says, “What really sets Yapsody apart is the excellent customer service. When we had questions (and we did), Yapsody quickly had the answers.”
Temple Sinai Players often have presales. The access codes became a favorite because they only wanted certain people to access the website during the pre-sale period and Yapsody’s access codes allowed them to do just that. Since they have a limited number of seats available, they were also able to set up access codes to allow parents to buy a certain number of tickets, to make sure all families are able to attend the event. Craig Cudmore, a volunteer from the Canterbury High School Music Parents Support Group says he uses the access code feature to give volunteers early access to tickets and their volunteer spots now fill up within hours!
“I love the ease of use and the expeditious way payments were processed and credited to our account,” says Valerie Cousin, Executive Minister of Bridge Street African Methodist Episcopal Church. Yapsody supports 170+ currencies around the world to process payments through 60+ payment gateways. Payments made by ticket purchasers go into your bank immediately and directly.
Jennie Stencel, owner & comedian at the Idiot Box Comedy Club has been using Yapsody for years. She calls it a ‘solid, easy to use, professional platform’. Yapsody lets you customize your online ticket store so much so that it’ll look like another page of your website. You even get to create your own subdomain! The extensive features, along with the 24 / 7 Support, marketing and tracking tools surely make Yapsody a professional event ticketing system.
Have you been using Yapsody to sell your tickets online? Tell us what you like best (or even what you don’t like so much). We’re working around the clock to improve our services so you have the best experience using our online ticketing system. If you’re new to Yapsody, create an event and tell us about your journey. New or not, you get 25% OFF on your ticketing fees for any event you create on Yapsody. Sign up Now!