In a world where people don’t hesitate to find true love online, online ticketing has definitely won over more hearts than we think it has. With practically our whole day timed to seconds, it’s impossible to find a sliver of time to go fetch the retailer who’s selling the tickets to the event you’ve been waiting for since you were a kid, maybe. And if you can get the same thing in a fraction of a second (that implies no change in your to-the-second schedule) simply by a few clicks here and there, why not do that? Having already listed one very important feature that’s admired by customers about online event ticketing (that is, it saves time), we move on to telling you a few more in this blog.
FAST AND UN-FURIOUS
When customers were asked around about the features that incline them towards using the online ticketing system, roughly 85% attributed their inclination towards three reasons – it’s fast, favorable, and simple.
The process is short and really quick, and you can get done with it while you’re in your cab on your way back home from work, or halfway through your dinner. All you’ve to do is make a few selections, make the payment though well-known gateways, obtain the e-ticket and you’re done! Plus, you won’t have to do a lot of asking around for the types of tickets that are available or whether there are discounts you can avail, because most of it will be flashing at you on your mobile screens, like innocent puppies waiting to be adopted and taken home.
Also, it’s perfectly okay if the show is in less than a few hours and your wife is yelling at you for never doing anything right, because this time you’ll be able to prove it to her that you’re a darling by obtaining the tickets to the show, all thanks to the 24/7 availability of online tickets.
IT’S SECURE AND, WELL, SWEET!
“Sweet?! Oh, Don’t be ridiculous!”
“IT LETS ME CHOOSE MY OWN SEAT! How is that NOT sweet?”
People like to know what they are paying for, and they definitely LOVE it if they get to choose what they’re paying for. Nothing pleases customers as much as wide range of choices do. When they are offered different types of seats at different rates with different views and amenities, they realize the worth of their money and this helps them enjoy the event without any hint of uncertainties spinning in their minds. Also, the payment gateways are secure, and most of the time your order is displayed before you confirm it. That way, you’ll never be fooled by anyone. Not even your own mistakes.
STAY HUNGRY FOR THE ‘FEED’BACK
Whenever you use an online ticketing system, make sure your customers put in comments about the things they liked or disliked about it. If they’re not reviewing it, it only means you’ve not done a job good enough to get to their hearts. Make sure you have little feedback forms for your attendees after an event so that they understand you’re open to criticism and are always up for improvement. After all, the only thing that’s supposed to be constant is change.