We have an outstanding track-record that lets us understand the customer journey and make it simpler, faster, safer, and more cost-effective. We are your most agile partner designing product & service inquiries, complaint resolution, customer surveys & emergency response, integrating channels with consistency.
We send you a Monthly SLA Report which contains details about the Overall Customer Satisfaction score achieved every month and we’ve also been maintaining a consistent record of 90 – 95% Customer Satisfaction scores for hospitality & entertainment enterprises worldwide.
We offer support through multiple tiers :
Our Support Quality Analysts constantly monitor Live Chat for evaluation so that agents can get feedback for improvement.
Our Suite Of Services
Being an industry partner to some of the best in the hospitality space, we’ve been offering a tailor-made suite of services comprising of Entertainment, Marketing, Customer Relations, Technology Development for every entity looking to surpass challenges. Yapsody is a dedicated partner-for-success for your strategic vision.