Our Feedback Mechanism Process is where all your Customers Feedback is categorized and documented in a centralized database and every month we send you the VOC report.
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Frequently Asked Questions
We set up a Zendesk Chat Trigger on your checkout page or on your booking page so that a proactive chat trigger can alert them to Chat with our specialized Sales Agent who will convert them into the lead and it will boost your revenue.
We send you a Monthly SLA Report which contains details about the Overall Customer Satisfaction score achieved for each month and we’ve also been maintaining a consistent record of 90 – 95% Customer Satisfaction scores for hospitality & entertainment enterprises worldwide.